Privacy Policy
Last Updated: April 13, 2025
Welcome to 1 Million Heroes, a product of Jobsenz Pte Ltd, headquartered in Singapore. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our mobile application, website, or purchase our products.
1. Who We Are
Jobsenz Pte Ltd
10 Buroh Street, #03-30
West Connect Building, Singapore 627564
📧 hello@1millionheroes.com
2. Information We Collect
We collect only what we need to deliver an engaging and safe experience:
A. Personal Information
- First name or nickname (optional)
- Email address (or parent’s email for children)
- Country (to personalize language/cultural content)
- Device ID or IP address
B. Usage Data
- Activity progress, preferences, and challenges completed
- Browser/device type and OS version
- Cookies and analytics for performance improvement
C. User Contributions
Any stories, feedback, creative work, or comments you submit via the app are collected and may be visible to others, if public sharing is enabled.
3. How We Use Your Information
We use the information for these purposes:
- Deliver personalized stories, challenges, and rewards
- Improve content, design, and educational outcomes
- Support customer service inquiries
- Communicate important updates or changes
- Ensure safety, prevent abuse, and comply with laws
We may anonymize your data for internal learning or research.
4. Children’s Privacy & Parental Consent
We are deeply committed to protecting children online.
- For users under 13, we collect limited data with verifiable parental consent.
- Any in-app sharing, profiles, or contributions are closely moderated.
- We do not knowingly collect excessive or unnecessary data from minors.
Parents may review or delete their child’s information at any time by contacting us.
5. Data Sharing and Third Parties
We do not sell your data.
We may share data only with:
- Trusted service providers (hosting, analytics, support) under strict data agreements
- Legal authorities if required by law or for safety
- Logistic partners (for physical product delivery)
All third-party partners comply with relevant privacy and security standards.
6. Data Storage and Security
All data is securely stored on servers located in AWS India and Singapore. We use industry-standard encryption and access control protocols to protect your information.
7. International Users (Including EU & US)
If you are located outside Asia:
- By using our app or services, you consent to the transfer and processing of your data in Singapore.
- We respect international privacy norms (like GDPR or CCPA), and will assist with data access or deletion requests when made.
8. Data Retention
We retain personal data only as long as necessary:
- For your account and engagement tracking
- To meet legal or accounting obligations
- Or until you request deletion
Inactive user data may be deleted or anonymized after 24 months.
9. Your Rights
You can request to:
- Access your data
- Update or correct your information
- Delete your account or contributions
- Withdraw parental consent
📧 Contact us at: hello@1millionheroes.com
10. Updates to This Policy
We may update this Privacy Policy as our app or laws evolve.
Changes will be posted in-app or on our website, with a clear effective date.
11. Contact
If you have any privacy concerns, please contact:
Jobsenz Pte Ltd / 1 Million Heroes
đź“Ť 10 Buroh Street, #03-30, Singapore 627564
📧 hello@1millionheroes.com
