Privacy Policy
Last Updated: 20 September 2025
Welcome to 1 Million Heroes, a project of Jobsenz Pte Ltd headquartered in Singapore. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, apps, or purchase our products.
1. Who We Are
Jobsenz Pte Ltd
10 Buroh Street, #03-30
West Connect Building, Singapore 627564
đź“§ hello@1millionheroes.com
2. Information We Collect
We only collect information needed to provide an engaging and safe experience:
- Personal Information
- First name or nickname (optional)
- Email address (or parent’s email for children under 13)
- Country (to personalize language and cultural content)
- Device ID or IP address
- Usage Data
- Progress, preferences, and activities completed
- Browser/device type and OS version
- Cookies and analytics for performance improvement
- User Contributions
Any stories, feedback, creative work, or comments you submit may be collected. If public sharing is enabled, these may be visible to others.
3. How We Use Your Information
We use your information to:
- Deliver personalized stories, challenges, and rewards
- Improve content, design, and educational outcomes
- Support customer service inquiries
- Communicate important updates or changes
- Ensure safety, prevent abuse, and comply with laws
We may anonymize data for internal research and learning.
4. Children’s Privacy & Parental Consent
We are deeply committed to protecting children online.
- For users under 13, we collect limited data only with verifiable parental consent.
- Any in-app sharing, profiles, or contributions are moderated.
- We do not knowingly collect excessive or unnecessary data from minors.
- Parents can review or delete their child’s information at any time by contacting us.
5. Data Sharing and Third Parties
We do not sell your data. We may share data only with:
- Trusted service providers (hosting, analytics, support) under strict agreements
- Legal authorities if required by law or for safety reasons
- Logistics partners for physical product delivery
All third parties must comply with strong privacy and security standards.
6. Data Storage and Security
All data is securely stored on AWS servers located in both India and Singapore. We use industry-standard encryption and access controls to protect your information.
7. International Users (Including EU & US)
If you are located outside Asia:
- By using our app or services, you consent to the transfer and processing of your data in Singapore and India.
- We respect international privacy norms (such as GDPR or CCPA) and will assist with data access or deletion requests.
8. Data Retention
We retain personal data only as long as necessary to:
- Maintain your account and engagement tracking
- Meet legal or accounting obligations
- Or until you request deletion
Inactive user data may be deleted or anonymized after 24 months.
9. Your Rights
You may at any time:
- Access your data
- Update or correct your information
- Delete your account or contributions
- Withdraw parental consent
đź“§ Contact us at: hello@1millionheroes.com
10. Updates to This Policy
We may update this Privacy Policy as our services or laws evolve.
All changes will be posted in-app or on our website with a clear effective date.
11. Contact
If you have any privacy concerns, please contact:
Jobsenz Pte Ltd / 1 Million Heroes
📍 10 Buroh Street, #03-30, Singapore 627564
đź“§ hello@1millionheroes.com